Terms of Service — SpearPoint Ink

1. Agreement to These Terms

These Terms of Service ("Terms") govern your access to and use of the website spearpointink.com (the "Site") and any assessments, downloads, consultations, or professional services offered through it (collectively, the "Services") provided by Bigger Pie Strategies LLC dba SpearPoint Ink ("SpearPoint Ink," "we," "us," or "our").

By accessing the Site, submitting a form, booking a session, or engaging us for professional services, you agree to these Terms. If you do not agree, do not use the Site or the Services.

2. Who We Are

SpearPoint Ink is a business writing and authority-development practice operated by Bob Graham, located in Forest Hill, Maryland, United States.

Contact: [email protected]

3. These Terms Versus Your Engagement Agreement

Professional engagements — ghostwriting, book coaching, launch support, and similar work — are governed by a separate written Letter of Agreement ("LOA") signed by both parties.

Where these Terms and a signed LOA conflict, the LOA controls for that engagement. These Terms govern everything not addressed in the LOA, and govern all use of the Site and free resources.

4. Free Resources and Assessments

We offer free tools including the Authority MRI, the Authority Decay Index, the Authority Book Readiness Assessment, and downloadable guides.

These are provided for informational purposes only. Scores, results, and recommendations they generate are general in nature, are not professional advice, and are not a guarantee of any outcome. You are responsible for any decision you make based on them.

To receive results or downloads you may be asked to provide contact information. Your information is handled according to our Privacy Policy.

5. Paid Diagnostic Sessions

We offer paid working sessions, including the Authority Clarity Intensive.

What you receive. A scheduled working session of the stated duration with Bob Graham, followed by a written deliverable (for the Authority Clarity Intensive, the "Authority Map") delivered within 7 business days of the session.

Payment. Payment is due in full at the time of booking unless otherwise agreed in writing.

Rescheduling. You may reschedule without charge with at least 24 hours' notice.

Late cancellation and no-shows. Cancellations inside that window, or failure to attend, may be rescheduled once at our discretion. Otherwise, the fees are forfeited.

Refunds. All fees are refundable, minus a 10% fee, before the session, if cancelled as noted above. Otherwise, all fees are non-refundable.

6. Professional Engagements

Ghostwriting, coaching, and launch-support engagements begin only when a signed LOA and any required deposit are received.

Your responsibilities. These engagements depend on your participation. You agree to attend scheduled interviews and working sessions, provide source material and feedback within agreed timeframes, and designate a single person with authority to approve work if you are engaging us on behalf of an organization.

Delays. If you are unable to participate for a continuous period of 60 days, we may pause the engagement and reschedule remaining work subject to our availability. Fees already paid remain subject to Section 10.

Scope. The LOA defines scope, deliverables, milestone schedule, and the number of revision rounds included. Work outside that scope requires a written change order and may carry additional fees.

7. Intellectual Property and Authorship

This section is the heart of a ghostwriting agreement. Read it carefully.

7.1 Your ownership of the work. Upon our receipt of payment in full for an engagement, SpearPoint Ink assigns to you all right, title, and interest in the final deliverable created specifically for you — including the manuscript, outline, and associated original text. You may publish it under your own name.

7.2 Before full payment. Until payment is received in full, SpearPoint Ink retains all rights in all work product. Drafts delivered before final payment are provided for review only and may not be published, distributed, or used commercially.

7.3 Authorship and attribution. We waive any right to be credited as author of the deliverable and will not publicly claim authorship of it. You are the named author.

7.4 What we keep. SpearPoint Ink retains sole ownership of its pre-existing and independently developed methods, frameworks, templates, assessments, and processes — including but not limited to the Authority Asset framework, the Authority Map, the Authority MRI, the Authority Decay Index, and the Authority Context Audit. You receive a non-exclusive license to use these solely as embodied within your deliverable. You may not resell, license, or repackage them as your own offering.

7.5 Your material. You retain ownership of all material you provide — recordings, notes, drafts, presentations, and interview content. You grant us a limited license to use it for the purpose of performing the engagement.

7.6 Your warranties about your material. You represent that you own or have permission to use everything you give us, that it does not infringe anyone's rights, that it does not defame any person, and that any confidential information about third parties has been disclosed to us lawfully. You agree to indemnify us against claims arising from material you supplied.

7.7 Confidentiality of the engagement. We may identify you as a client and describe the engagement in general terms unless you notify us in writing that you prefer otherwise.

8. Use of AI Tools

Every book is built from your material and shaped by a human hand. Your manuscript begins with your outline and the interview and source material you provide — your ideas, your stories, your point of view, in your voice. Nothing is generated from a generic prompt or written about a topic we weren't given.

We use AI as a drafting tool, not as the author. Working from your outline and interview notes, we may use generative AI to produce initial chapter drafts. Every draft produced this way is then substantively rewritten, edited, and refined by Bob Graham — restructuring, rewriting weak passages, correcting inaccuracies, and shaping the prose until it reflects your voice and meets our standards. The AI-drafted text is a starting point for that work, not the finished product. What you receive is a heavily human-revised manuscript.

We also use software, including AI-assisted tools, for supporting tasks such as transcribing interviews and recorded sessions, organizing and searching the source material you provide, and checking grammar and internal consistency.

Your material is not used to train anyone's models. We do not submit your confidential material, recordings, or drafts to any tool that uses submitted content to train its models.

Disclosure. Where a publisher or retail platform asks whether a work is AI-generated or AI-assisted, we will support you in making an accurate disclosure based on the process described above: your content and ideas, drafted with AI assistance from your own material, and substantially revised by a human editor before delivery.

9. Fees and Payment

Fees, milestone amounts, and the payment schedule are set out in your LOA or at the point of purchase.

Milestone payments. Where an engagement is billed in milestones, each milestone is due upon the event specified in the LOA. We may pause work on any engagement with an overdue balance.

Late payment. Invoices unpaid after 15 days may accrue interest at 5% per unpaid month.

Expenses. Third-party costs — cover design, ISBN registration, printing, distribution, stock imagery — are your responsibility unless the LOA states otherwise.

Taxes. Fees are exclusive of applicable taxes.

10. Cancellation and Termination

By you. You may terminate an engagement at any time on written notice. You remain responsible for all work completed and all milestones reached as of the termination date.

By us. We may terminate an engagement on written notice if you materially breach these Terms or the LOA, if payment is overdue by more than 15 days, if you are unresponsive for more than 30 days, or if continuing would require us to publish material we reasonably believe to be false, defamatory, or infringing.

On termination. You receive all work product paid for as of that date. Rights in that work product transfer under Section 7.1 once outstanding amounts are settled.

11. No Guarantee of Results

We do not guarantee any business outcome. Writing and publishing a book does not guarantee sales, revenue, speaking engagements, clients, media attention, or professional recognition.

Any figures, examples, or case studies presented on the Site or in our materials illustrate what has been possible and are not typical, promised, or projected results. Your results depend on factors outside our control, including your market, your execution, and your ongoing effort.

This section is in addition to our Earnings Disclaimer.

12. No Warranty

The Site and all free resources, assessments, scores, guides, and other content made available through it are provided "as is" and "as available," without warranties of any kind, whether express or implied. We do not warrant that the Site will be uninterrupted, timely, secure, or error-free, or that any content on it is accurate, complete, or current.

This section applies to the Site and free resources. It does not limit the professional standard of care we owe you under a signed LOA, or any warranty we expressly give you in that agreement.

13. Limitation of Liability

To the maximum extent permitted by law, SpearPoint Ink's total liability arising out of or relating to the Services will not exceed the total amount you paid to us for the engagement giving rise to the claim.

We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost business opportunity, or reputational harm, even if advised of the possibility.

Nothing in these Terms limits liability that cannot lawfully be limited.

14. Indemnification

You agree to indemnify and hold harmless Bigger Pie Strategies LLC, SpearPoint Ink and Bob Graham from any claim, loss, or expense (including reasonable legal fees) arising from material you supplied, your publication or use of a deliverable, your breach of these Terms, or your violation of any law or third-party right.

15. Subcontractors

We may engage editors, proofreaders, designers, transcriptionists, and similar contractors to perform parts of an engagement. We remain responsible for their work and require them to be bound by confidentiality obligations no less protective than those in Section 7.

16. Site Use

You may not use the Site to attempt unauthorized access, interfere with its operation, scrape or harvest data, or copy its content for republication. Content on the Site is owned by SpearPoint Ink and protected by copyright.

17. Governing Law and Disputes

These Terms are governed by the laws of the State of Maryland, without regard to its conflict-of-laws rules.

Any dispute will be brought exclusively in the state or federal courts located in Harford County, Maryland, and both parties consent to that jurisdiction. Each party waives any right to a jury trial or to participate in a class action.

Before starting formal proceedings, both parties agree to attempt in good faith to resolve the dispute through direct discussion for at least 30 days.

18. Changes to These Terms

We may update these Terms. The "Last updated" date below reflects the most recent version. Material changes will not apply retroactively to a signed LOA already in effect.

19. Severability and Entire Agreement

If any provision is found unenforceable, the remainder stays in effect. These Terms, together with any signed LOA and our Privacy Policy, form the entire agreement between us regarding the Services.

20. Contact

Questions about these Terms:
SpearPoint Ink
[email protected]
Forest Hill, Maryland

Last updated: August 18, 2026